Privacy Policy

This Privacy Policy explains how FacileCV.ai, operated by TalentCraft SAS, collects, processes, and protects personal data in compliance with the GDPR.

Data controller:

TalentCraft SAS, Paris, France

Email: [email protected]

FacileCV.ai collects only the data strictly necessary to operate the service.

Data provided by the user:

• First name (optional)
• Last name (optional)
• Email
• Password (hashed, never stored in clear text)
• Content entered to generate documents (experience, education, skills, etc.)
• Payment information (handled securely by Stripe or equivalent)

Data automatically collected:

• Technical metadata (browser, device, language)
• Pseudonymized IP addresses
• Anonymized usage logs
• Aggregated statistics

No sensitive data is collected.

Data is used for:

• Account creation and management
• AI-powered CV/cover-letter generation
• Platform security
• Bug detection and service improvement
• Payment and subscription management
• Essential operational emails (password reset, confirmations)

No advertising. No marketing profiling.

Processing is based on:

• Contract performance (account, documents)
• Legal compliance (billing)
• Legitimate interest (security, service improvement)
• Consent (optional cookies)

Data may be shared with the following technical providers:

• Vercel (hosting)
• Cloudflare (security)
• Stripe (payment)
• AI providers (OpenAI or equivalent, processing only — no training on user data when possible)

Data is never sold.

Security measures include:

• Encrypted communication (HTTPS / TLS)
• Password hashing
• Strict internal access control
• Pseudonymized logging
• Hosting on certified platforms

Data is retained:

• As long as the user account remains active
• Or deleted immediately upon:
  • Account deletion
  • Explicit request
  • Prolonged inactivity (24 months)

Users may delete their documents at any time.

Under GDPR, users have the right to:

• Access
• Rectification
• Deletion
• Objection
• Portability
• Restriction

Requests: [email protected]

Response within 30 days.

FacileCV.ai uses:

• Essential technical cookies only
• No advertising cookies
• No third-party tracking cookies

Future optional cookies will require explicit consent.

Some providers are located outside the EU.

Transfers rely on:

• Standard Contractual Clauses (SCCs)
• Enhanced technical and organizational measures

The Privacy Policy may be updated at any time.

The version posted on this page is the applicable one.

For any question or GDPR request:

[email protected]